USO West delivers USO services, programming and outreach at 32 center locations, 2 USO Pathfinder® Transition Program locations, and dozens of military installations across the west including in Alaska, Arizona, California, Idaho, Montana, Nevada, Oregon, Utah and Washington, providing 1,003,949 service connections to members of the military and their families each year.
The USO serves the men and women of the U.S. military throughout their service — from the moment they join, through their deployments, and as they transition out of the military. Our scope, scale, presence, reach, knowledge, and longstanding close working relationship with the military gives the USO an unparalleled ability to meet a wide range of needs of service members and their families. Our impact is reflected in more than 12.7 million annual interactions at USO centers and through programs and services around the world.
While we have served the U.S. military for 80 years, this current time period is like no other. Since the COVID-19 pandemic began in March 2020, the USO quickly pivoted resources across the world in an approach that helped care for military members and their families, while also aiding in reducing the spread of the virus. As the nation’s leading organization serving our men and women in the military, the USO remained in close alignment with military commands to support the emergent needs of service members and their families. For our troops and military families, the pandemic created additional hardships for individuals who were already sacrificing so much while they continue to serve the country and carry out missions around the world.
The COVID-19 crisis greatly impacted our ability to perform “business as usual” – while demand for USO services increased, we temporarily lost the in-person support of our local volunteers that serve as the vital backbone of our service delivery. Our dedicated staff remained committed to being agile and responsive to meet the evolving needs of service members and their families through continuing and modifying our programming. This included increasing distribution of food and essential items to families in need and transitioning all in-person programming to online experiences.
The USO will always remain committed to expanding access to the USO for service members and their families by increasing service connections, delivering mobile programming to states and areas without physical USO centers, and boosting transition services for our military and their spouses through our virtual access. We are the Force Behind the Forces℠.